Ville-Pekka Parkkinen, Sales Manager
“Cross Wrap´s staff is an agile and collaborative team, and all of its members work together to achieve the same business goals.”
I’m a Sales Manager at Cross Wrap. My main task is to sell our machines, as well as support our customers and answer any questions that a customer may have. I operate in several market areas: France, Benelux, Denmark, Norway, and Iceland. I have been with the company since 2018.
As a sales manager, I also work closely with other teams across the organization. Collaboration between teams helps me to work towards our common goals. My goal is to provide the best possible customer experience starting from project planning, machine commissioning and aftersales service.
How would you describe Cross Wrap as a company?
Cross Wrap´s staff is an agile and collaborative team, and all its members work together to achieve the same business goals. Each of our employees has a unique skill set. Teammates can approach any problem from diverse angles.
What are the most important benefits Cross Wrap´s customers get when buying Cross Wrap machinery?
Cross Wrap has been the market leader in the industry since 1994. The company has a proven track record from a large number of installations around the world. Due to our long experience and mindset for continuous development, Cross Wrap’s built-to-last solutions provide production efficiency and reliability.
We collect data that helps us to understand how our customers use our machinery. This allows us to create a better user experience. Cross Wrap´s machine tools are the source of some of the most valuable data. This includes statuses, modes, alarms, overrides, loads, speed and feed. Machine metrics collect this information by connecting to machine tools via internet.
What are your favorite things to do when not creating industry leading machinery and world-class customer experience?
During my free time, you can often find me at the tennis court. I also enjoy cooking.
In a nutshell
Name: Ville-Pekka Parkkinen
Title: Sales Manager
Sales area: France, BeNeLux, Denmark, Norway, Iceland
Keywords for my work: Reliability and transparency, customer support
Working with Cross Wrap since 2018
My message for CW customers: “There’s always a right time to increase safety and automation.”
My passions on my free time: Tennis and cooking