Mari Hämäläinen, Sales Manager
“Our professionals are always available to assist.”
I’m a Sales Manager at Cross Wrap and I’ve been with the company since 2013. My main task is to help our customers in South and East Asia, Australia, New Zealand, and South Africa to improve their processes with smart Cross Wrap machinery. In practice, I work closely with customers, partners and our engineering, and make quotations and contracts.
How would you describe Cross Wrap as a company?
Cross Wrap is an innovative company. We supply automatic machines and high-quality services that help our customers work smarter. We are a customer-oriented organization, and our customers are important to us. Our professionals are always available to assist.
What are the most important benefits Cross Wrap’s customers get when buying Cross Wrap machinery?
In my opinion, the most important benefits include increased safety, rise in profitability and receiving excellent customer service.
What are your favorite things to do when not creating industry leading machinery and world-class customer experience?
I am a mom of twins. I spend a lot of my free time with my family, they are my everything. We live in Northern Savonia, and it is my favorite place to be. My roots are from the area, I was born and raised here. This region has a unique nature — a thousand clear lakes and large forest areas.
On my days off I spend time in nature, especially in the forest. Of course, the activities vary based on seasons; picking berries and mushrooms, hiking, skiing etc.
Mari on a summer fishing trip.
In a nutshell
Name: Mari Hämäläinen
Title: Sales Manager
Sales area: South and East Asia, Australia and New Zealand, South Africa
Keywords for my work: Sales support, contracts, customer management, quality
Working with Cross Wrap since 2013
My message for CW customers: “At Cross Wrap you can find the most innovative machines and the most devoted personnel!”
My passions on my free time: family and nature